Frequently Asked Questions
We know online shopping can be tricky! If something isn’t right, we’ll happily offer you a full refund on items purchased in-store or online at full price.
Please don’t send your item back to us until we have approved your return.
Please lodge your return within 30 days of receiving your order.
Items must be returned with all tags attached in its original unworn, unused, unwashed and unaltered condition.
Items listed as FINAL SALE (including our $100 Suit Sale) items are not eligible for return or exchange unless deemed faulty. If a returned item does not comply with our returns policy, SÜK reserves the right to reject a claim and not process the refund.
If your total order amount was over $150 and in Australia, then your return post is on us! If your order is less than $150, or you live elsewhere, you will need to pay the postage cost to return it to us.
Feel free to use the bag your order was sent in! It's reusable.