Returns & (Free!) Exchanges

We offer FREE SHIPPING FOR ALL EXCHANGES IN AUSTRALIA! Just follow the promotes via the Returns & Exchange form below.

We know online shopping can be tricky! If something isn’t right, we’ll happily offer you a full refund on items purchased in-store or online at full price. Please don’t send your item back to us until we have approved your return.

Please lodge your return within 30 days of receiving your order. Just fill in the form, and we’ll get back to you. It can take up to 7 business days for us to approve your return.

Frequently Asked Questions

SÜK Returns Policy
IMPORTANT NOTE: If you wish to exchange items for a different style or colour - please use the "Refund Directly > Refund to Store Credit'' option for free exchange shipping.

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We offer FREE SHIPPING FOR ALL EXCHANGES IN AUSTRALIA! Please follow the promotes via the Returns & Exchange form above.

We know online shopping can be tricky! If something isn’t right, we’ll happily offer you a full refund on items purchased in-store or online at full price.

Please don’t send your item back to us until we have approved your return.

Please lodge your return within 30 days of receiving your order.

Items must be returned with all tags attached in its original unworn, unused, unwashed and unaltered condition.

Items listed as FINAL SALE items are not eligible for return or exchange unless deemed faulty. If a returned item does not comply with our returns policy, SÜK reserves the right to reject a claim and not process the refund.

Feel free to use the bag your order was sent in! It's reusable.

Return or Exchange an item

Faulty item, wrong size or just changed your mind? Fill out our returns form and we'll be in touch to sort it out!