How much does shipping cost?
Standard Shipping (within Australia)
- Under $150 - $12.80
- $150 or more - FREE
Express post (within Australia)
Please note: Gift Card purchases do not contribute towards the free shipping limit. You must spend over $150 on non-gift card products in order to be eligible for free shipping.
Destinations outside Australia:
Shipping prices vary depending on destination. International shipping rates will be calculated at checkout.
How long will it take for my order to arrive?
Order processing time is 1-2 working days. Please allow for the below time-frames once your items are despatched.
Standard Shipping: Within 8 business days
Express post: Within 3 business days
International shipping: shipping times vary depending on location.
Please note that sometimes due to unforeseen circumstances, customs (for international) or other postal issues outside of our control, your package might take a bit longer than the above guidelines. You will receive a tracking number from us for your purchase where you can check the status of your package on the relevant postal website.
We are currently experiencing delays
Our shipping partners are working overtime to get your parcels to you and are currently experiencing enormous delays Australia wide. Whilst your parcel may be appearing “Lost In Transit” we encourage you to wait a little while longer as these parcels are showing up within 5-10 business days after the fact. We are so sorry for the delay in getting your items to you and we sympathise with our shipping partners during this time.
How do I change or cancel an order?
We are unable to change items within an order once it has been shipped (including size/ style/ colour). Prior to an order being marked as ‘shipped,’ we are able to cancel individual items or the entire order. If an item or order is cancelled, you will need to allow 3-5 business days for the refund value to reflect back into your account.
How can I track my order?
Once your order is shipped, you will receive an email containing a tracking ID number and link. This will become active after 6 pm on the day you place your order. Be sure to check your junk/ spam folder in case it lands there.