SÜK Holiday Updates

SÜK Holiday Updates
The end of the year is fast approaching!
We’ve made this handy guide so you can get your SÜK goodies before we take a summer break.
Customer Service & Processing Returns:
Our hard-working, email responding, problem solving team is having a much deserved break.
That means returns and customer service emails will be on limited hours from December 24 until January 9.
December Returns:
We all know what it’s like when you buy a present and it’s just not quite right.
So, we are extending our returns window. Items purchased from December 1st 2022 can be returned up until January 31 2023!

Christmas Post Dates:

If you're purchasing something for Christmas, please note the following cut-off dates for orders. After these dates, we're unable to guarantee your purchase will arrive before the big day. Please plan ahead. If you miss the date, we do offer gift cards! 

Standard post for VIC, TAS, SA, NSW, QLD & ACT: 9 December 

Express post for VIC, TAS, SA, NSW, QLD & ACT: 16 December

Standard post for WA & NT: 6 December 

Express post for WA & NT: 13 December

For international cut-off dates, please refer to the Australia Post website.

Warehouse Closure:

The warehouse will be closed from December 24 to January 3. Online orders placed during this time will be processed and dispatched when we reopen. 

Brunswick East Shop Closure:

Closed: December 24, 25, 26 & 27

Open (11am-3pm): December 28, 29 & 30

Closed: December 31, January 1 & 2
We will resume regular hours on January 3.

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