Shipping policy
Australia wide
Standard Shipping (within Australia)
- Under $150 - $14.99
- $150 or more - FREE
Express post (within Australia)
- $17.80
Please note: Gift card purchases do not contribute towards the free shipping limit. You must spend over $150 on non-gift card products in order to be eligible for free shipping.
Destinations outside Australia:
Shipping prices vary depending on destination. International shipping rates will be calculated at checkout.
How long will it take for my order to arrive?
It can take between 1-7 business days for your order to be dispatched from our warehouse. Generally it is 1-2 days, but during busy periods such as sales or new product launches it may take longer. We appreciate your patience!
We use Australia Post for all orders. Please check the Australia Post website for any local or international delays.
International Customs:
Please note that sometimes due to unforeseen circumstances, customs (for international) or other postal issues outside of our control, your package might take a bit longer than the above guidelines. You will receive a tracking number from us for your purchase where you can check the status of your package on the relevant postal website.
How do I change or cancel an order?
We are unable to change items once an order has been shipped (including size/ style/ colour). If you wish to change an order before then, please get in contact with us immediately. We cannot guarantee we will be able to make changes to your order, but we will do our best!
How can I track my order?
Once your order is shipped, you will receive an email containing a tracking ID number and link. This will become active after 6pm on the day you place your order. Be sure to check your junk/ spam folder in case it lands there.
We are aware that some tracking links are being sent to an incorrect tracking website. Please copy and paste your tracking number into Shippit or Australia Post. We apologise for the inconvenience, and we are working on a solution.